Dedicated IPs and servers
A transactional email service with dedicated servers and dedicated IPs
Your own mail server and IPs, or dedicated IPs on ours. We run the mail servers and own the IP space, so we build, warm and manage them for you, and your code doesn't change.
What you get
Two levels of isolation, one API
Every account starts on our shared pool, which only carries transactional mail. When you need your own reputation, fixed IPs or your own infrastructure, pick the level that fits.
Dedicated server
The Dedicated plan. For teams that need full isolation.
$299/mo with 250,000 emails, then $0.80 per 1,000
- Your own mail server and IPs: no other customer's mail in your queue
- Built, warmed and managed by us
- Fixed IPs your customers can allowlist
- Up to 1,000 sending domains and tenants for up to 10,000 of your customers
- Every sending feature: API, SMTP, inbound, webhooks, templates, automations
- Scoped with our team, because capacity depends on your volume
Dedicated IPs
On Scale. Your own IP reputation on our mail servers.
$50/mo per IP, first IP included from 500,000 emails
- IPs only your mail uses, so their reputation is yours alone
- Fixed IPs your customers can allowlist
- Managed warmup, with overflow to the shared pool while it ramps
- Optional reverse DNS on your own domain
- Run on Scale plans (100,000+ emails a month); any plan can request one
- Billing starts when the IP goes live
Both run on mail servers we operate, on IP space we own: dedicated isn't a resold line item. Not sure which one you need? The shared vs dedicated IP guide walks through the trade-offs, and pricing has every plan.
Who it's for
When dedicated is worth it
A dedicated IP isn't a deliverability fix on its own. It pays off in these cases.
You send steady volume every day
You want your reputation isolated
Customers need IPs to allowlist
Security reviews and predictable throughput
What we handle
Warmup, reverse DNS and monitoring, done for you
Because we operate the mail servers and the IPs, setting up dedicated sending is our work, not a checklist we hand you.
- A managed warmup schedule. We raise volume in stages, never more than doubling day to day, and hold or step back if a provider starts deferring.
- Nothing waits while it ramps. Anything over a new dedicated IP's daily limit goes out through the shared pool.
- Health checks before each step. Bounces, complaints, deferrals, blocklist listings and Microsoft SNDS status are checked before we raise the volume.
- Reverse DNS. A Groundmail hostname by default, or one on your own domain, checked forward and reverse before mail moves.
- Same domains, same code. Your verified domains move to the new IPs; the API, SMTP relay and SDKs stay the same.
How to get one
From request to live
A dedicated server is scoped with our team; dedicated IPs can be requested from the dashboard. Either way, you talk to the people who run the servers.
Step 1
Ask
For a dedicated server, email contact@groundmail.dev or book a call with your monthly volume. For dedicated IPs, the account owner requests them in Settings → Billing.
Step 2
Plan
We go over your weekly sending pattern and where you send from today, and recommend a dedicated server, dedicated IPs or the shared pool. Dedicated IP requests get a reply within one business day.
Step 3
Warm and go live
We set up the IPs, warm them with you and move your traffic over. When dedicated IPs go live, we email you the IP list for allowlists, and their billing starts then.
FAQ
Common questions
What is a transactional email service with dedicated servers?
One where your mail runs on a mail server that only carries your mail, with its own IPs. At Groundmail that's the Dedicated plan: your own mail server and IPs, built, warmed and managed by us, from $299/mo with 250,000 emails included and $0.80 per 1,000 after that. You keep the same API, SMTP relay, SDKs and dashboard.
How much does a dedicated IP cost?
$50 per IP per month. Dedicated IPs run on Scale plans (100,000+ emails a month), and the first IP is included from the 500,000 tier. Billing starts when the IP goes live, not when you ask for it.
What's the difference between a dedicated IP and a dedicated server?
A dedicated IP gives your mail its own IP reputation while it still runs on our shared mail servers and queues. A dedicated server is your own mail server and IPs, so no other customer's traffic sits in your queue and nothing about sending is shared.
Do I have to warm up the IP myself?
No. We warm dedicated IPs and dedicated servers with you, raising the volume in stages and checking bounces, complaints, deferrals and blocklists before each step. While a dedicated IP warms up, anything over its daily limit goes out through the shared pool, so nothing waits.
Can I use reverse DNS on my own domain?
Yes. By default the IP's reverse DNS is a Groundmail hostname. Tick reverse DNS on your own domain when you request the IP, add the A record we give you, and we point the IP's reverse DNS at it and check that forward and reverse match before mail moves over.
How much volume do I need for a dedicated IP?
Enough to send every day, steadily. An IP that goes quiet for days loses its standing with Gmail and Outlook. If you send fewer than about 3,000 emails a day, or in bursts, we'll usually recommend staying on the shared pool, which only carries transactional mail.
Do I need to change my code?
No. Dedicated IPs and dedicated servers use the same API, SMTP relay and SDKs as every other plan. We route your verified domains through the new IPs as they warm up.
Can one of my customers have its own dedicated IP?
Yes. If you send for your own customers with tenants, a single tenant can send from its own dedicated IP or pool of IPs at the same $50 per IP per month. Pick the tenant when you request the IP.
Start on the shared pool. Go dedicated when you need it.
Create an account and send today on our transactional-only pool. Move to dedicated IPs or a dedicated server later, on the same API.