Support

Get help with Groundmail

Questions about sending, domains, billing or the API? Start with the docs, or email us.

Email support

Write to support@groundmail.dev. Include your account email and, for a delivery question, the email ID so we can find it.

Documentation

Guides, SDKs, the CLI and the API reference are at docs.groundmail.dev. New to Groundmail? The quickstart gets a first email out.

API errors

Every error response has a stable code and a hint on how to fix it. The error reference explains each one.

AI tools and the MCP server

Connecting Groundmail from Claude, ChatGPT or Cursor? See the MCP guide. You can review and revoke connected tools any time under Settings in the dashboard.

Other contacts

Reporting abuse from our network: sendingabuse@groundmail.dev
Privacy and data requests: dpo@groundmail.dev
General questions and dedicated infrastructure: contact@groundmail.dev

See our Privacy Policy, Terms of Service and Acceptable Use policy.